Our Customer Reviews

Google Customer 5 star rating logo

David T. – Brockport, NY

“Today was my third time dealing with Level 1 PC and I wish EVERYONE who owned this kind of business was as knowledgeable, friendly and helpful as Brian was.

Not only did he get my laptop charging again within 24 hours, but he removed spyware and viruses off of it that my other antivirus programs couldn’t even detect. Very happy with the service and would gladly forward anyone local I run into with computer issues over to him – THANKS, BRIAN!

Google Customer 5 star rating logo

Barnaby J. – Brockport, NY

“My 12yr old Ipod was fixed in less than a minute. Consider yourself quite fortunate if you have something that is in need of repair and you happen to discover this fine fellow.

Google Customer 5 star rating logo

Diane K. – Churchville, NY

Brian is ‘the man!’ He has been working on my system for years now and has rescued me every time. I have bought hardware from him and it’s always the best. Most recently he really saved me after I got scammed/hacked. What a mess that was (my own fault), but he fixed it and even improved my system from what it had been. I always recommend Brian to anyone who needs computer sales or service“.

Response from level1pc

Be aware that Microsoft or Apple Support never calls customers randomly, this is a scam!
Never call the number on your screen for support with a pop-up window.
Do not let anyone you do not know personally remote into your computer.
The newest scam is demanding money and if you refuse to pay for the remote repair, the scammers will password lock your computer.
If you are stuck on a page you cannot close, use the keyboard combination “alt” and F4″ buttons to force close the internet page.

Google Customer 5 star rating logo

Eunice D. – Bergen, NY

Brian was amazing, he went above and beyond expectations to provide repair and solutions for our computer emergency. We highly recommend his services!

Google Customer 5 star rating logo

Sharon R. – Hilton, NY

“I found level1pc on the internet. Brian was quick to call back, had me bring my laptop in that day and called me later to give me an update on what he found. unfortunately, my laptop was fried from hot tea being spilled on it. But the next day Brian had me all hooked up with a refurbished laptop and a blue tooth speaker to go with it. Prices are very reasonable. I would recommend Brian to anyone looking for computer repairs. I’m keeping him on my speed dial!

Google Customer 5 star rating logo

George M. – Brockport, NY

I found Brian on Google when I was looking for a TV repair. Even though TV’s are not his real business, Brian said “Bring it right over”. In a little more than 2 hours it was fixed. I picked it up, took it home, and hooked it back up. That’s great service! Thanks, Brian!”

Google Customer 5 star rating logo

Bridgett G. – Bergen, NY

“We’ve been going to Brian for years and bought two Mac’s from him and both times we weren’t disappointed.  He explains things to people who are not tech savvy (me) in a language that I can understand.  We highly recommend Brian for his prompt and expert service.”

Google Customer 5 star rating logo

Jodie V. – Elba, NY

“A proponent of local businesses, I would like to thank Brian at Level1pc for working on my laptop. He got me back on my feet again in under a day! Their service was reasonable, friendly, and thorough. Brian was very professional, knowledgeable, and informative. Thanks so much, Level1pc!”

Google Customer rating

Gina B. – Bergen, NY
I had issues with my phone that neither Verizon nor the Apple Store were able to resolve for me. I went to Level 1 PC because I had heard positive things about it. I really wasn’t expecting that there was a solution after my experiences with Verizon and Apple, but Brian knew right away what the problem was.
Brian not only recognized the problem, but he helped me solve it. He was patient and understanding even though I’m not a technical person. It was a level of support I would never have expected after I had already expended significant time and effort without getting any help at all. Since then, Brian has consulted on some other IT projects and he’s always knowledgeable and professional.”

Google Customer rating

Don G. – Churchville, NY

“I just got my laptop hooked up. Boy is it fast! I’m still getting use to the features you put in. It’s so much easier getting in and out of programs. You have done me a great service. I’m grateful and will spread the word. Thanks for the bailout. I’ll keep in touch.”

Google Customer rating

Jane & Ron V. – Brockport, NY

“We appreciate level1pc’s assistance with our “PC Problems” that have come up, ALL of which was resolved in a prompt and efficient manner.
Excellent training courses they provided us on various subjects.
Broad knowledge, and the capabilities in transferring that knowledge to everything they do. A true demonstration of a combined level of professionalism AND people friendly communication skills
I am so glad that my husband and I found level1pc.
That was one of the best moves we have ever made.
Thank you again!”