How can we help you today?

To book a support appointment for up to 30 minutes, current customers only use this option.
You will be contacted to confirm your appointment.

Book 30 minute time slot

Scheduling support or service: New and current customers can use this form.
You will be contacted to confirm your appointment.

Create Support Ticket

Hours of Operation:
Monday: 10am-6pm
Tuesday: 10am-6pm
Wednesday: 10am-6pm
Thursday: 10am-6pm
Friday: 10am-6pm
Sat & Sun: Closed
By Appointment Only

Office Phone: (585) 632-3030

Additional Services:
Remote Support
Scheduled Drop-off
On-Site Support
Emergency Services
By Appointment Only – Business conducted out of Home Office

Create your support ticket

    Select a date for your service
    Type of issue
    Type of request
    Priority class
    Full Name

    Zip Code
    Email address

    Contact phone number

    Detailed description of issue or question (All appointments will need to be confirmed, we will contact you to confirm scheduling. If you are requesting a pick-up service, please include your home or business address.)

    Captcha Question:

    "Thank you for choosing Level1 PC, We appreciate your business" level1pc

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